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Virgin Valley Disposal is proud to introduce our new computer software program.  With this program comes many new features, please find below some of these new features.


New convenient features

New features you need to Know


This new system should be ready to go by February 1, 2004.  You should see the new invoice/statement on the February billings.

New features of the program that you may be interested in are...


Credit/Debit Card processing:

 

We will now have the ability to serve our customers better with Credit / Debit cards.  This service can be set up to automatically charge your account or you can utilize it on a per incident bases.  If you wish to use this automatically there is some paper work which needs filled out and returned to Virgin Valley Disposal.

To open Credit / Debit Card Authorization form press here. ]  Text Format - PDF Format


EFT (Electronic Fund Transfer): 

 

This has been one of our most asked about features from our customers.  We are proud to now offer this convenient feature.  This feature utilized what the banking company's calls a clearing house, which basically they are a company who is granted the ability to access your account and transfer monies to pay your bills, with out having to pay cash, write a check or any other time consuming tasks. This feature also will require some paper work to get you set up and ready for hassle free payments.

To open EFT (Electronic Fund Transfer) Authorization form press here.    ]     Text Format - PDF Format


Ability to receive your bill by Mail, E-Mail and Fax:  

 

This new feature will be one of our most cost affective changes we fill we have added.  You will have the option of receiving your invoice/statement by any of the above mentioned methods or to combine them for more assurance.  We hope you will consider the new e-mail method to save money on postage and to help keep cost down!

To open Mail, E-mail and Fax Authorization form press here. ] Text Format - PDF Format


       

Authorized call list: 

 

In the past we have tried very hard to assist our customers with an authorized call list. It didn't work as well as we would have liked.   We are now able to set up a list with approved people who are able to call in for specific accounts.  If you wish to utilized this feature please be aware to make this work we will be very strict on following the list.  If you feel you want to utilized this feature we will need a complete list of those employees who you want to call-in your bins or containers.  Those names will be added to your list, anyone who calls in requesting a service for your account who is not on the list, you can be assured it will not be serviced and no charges will be applied to your account. 

* Remember the only people who can add or subtract from the list is the person who set up the account or those who are already on   the list.  These changes will need to be made in person.  We are sorry but this is the only we can assure the security of your account.

To open Authorized Call List form press here. ] Text Format - PDF Format


Full Month Billings:  

 

One new feature we must mention is our new method of calculating the monthly bills, in the past you were charged for a 4 week month, the new system will charge for the number of days serviced in the month.  (This new feature will take some adjusting, but is a change we felt must be made)  If you have any questions please call our office at 702-346-5396.

 


Important information about our new invoice/statement!

  • When to expect your Invoice/Statement:  You'll receive your first invoice/statement at the beginning of the following month, after signing up for service.  Monthly bills will arrive around the same time each month, you will be able to receive your invoice/statement faster if you have them e-mailed or faxed to you. 

 

  • Please help us ensure accuracy:  To make sure your invoice/statement is accurate each month, please help us by doing the following:

1-Review your invoice/statement carefully to make sure your name and address are correct.  Also check to make sure your charges are correct.

2- Always return the appropriate portion (Top) of your invoice/statement with your payment to ensure proper credit.

3- Include your account number on your check or money order.

4-Remember to pay your invoice/statement before the due date to avoid late penalties or disruption of service.

For questions about your invoice/statement or any other new features please call 702-346-5396.

 

Please find below a sample of an Invoice/Statement. Ê

 

 


Most of Virgin Valley Disposal, Inc. documents are in PDF (Portable Document Format) file format. In order to read a PDF file you will need to download and install the free Adobe Acrobat Reader if it is not already installed on your computer.